The sales cycle is a process -- a series of steps that convince a person or a group of people to say yes on multiple occasions. In other words, this process is essentially multiple small sales that hopefully lead up to the one big sale at the end. These small steps might include getting a prospect to give you their contact information, utilizing that contact information to reach out, and then convincing them to work with you.
While new clients are always a good thing, many agents and their brokers sorely underestimate one of their greatest: existing clients. Client retention is possibly one of the most important facets of commercial real estate —and of any sales profession for that matter.
Commercial real estate has advanced in leaps and bounds this past year, with new technologies and ideas for using them appearing at a rate that is nearly impossible to keep up with. But, in our fast-paced, real estate work, keeping up with these trends is imperative.